All,

I am doing some research to identify how other jurisdictions treat retention of checks that have been received.    

1.       When a constituent pays and their account has insufficient funds, do you retain the checks? 

2.       Technology has changed such that we can now deposit constituent checks remotely – via scanning.  Do you retain the scanned version of these checks as well?

Any feedback is much appreciated!

Thanks,

Chad

Chad J. Doran, PhD, CRM

Chief Records Management Officer

Arlington County Government

Department of Technology Services

703.228.4085

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The Vision of the Arlington County Records Management Program is: To provide leadership and direction to promote efficient and effective records management practices, to make records available to employees and constituents, to support knowledge sharing among departments and constitutional offices, and to inform decision making throughout the Arlington County Government.