Yes they have changed - This is a great improvement for LVA - much clearer documents. Get to the page - "Full View of Record: Va Hist. Inventory" URL (Click on Link) Open the Document Page and look to the bottom of the page and find: To view the digitized documents a TIFF viewer is required. Tiff Tips I use a free viewer set to open all Tiff or Tif documents http://www.irfanview.com/ qvarizona wrote: > Dear LVA Online Managers & Fellow Researchers, > > Has LVA changed the way file are accessed online or do I have a new glitch in my computer? From the Index, I clicked on a file in the Historical Inventory, did a search, and all went as usual until I tried to retrieve a page from the URL link. Instead of opening, I was given the choice of downloading or cancelling. Same thing happened when I tried to retrieve a page in a Land Grant file. I've been using these same files for several years and never had this happen before. Help! > > Joanne > To subscribe, change options, or unsubscribe please see the instructions at http://listlva.lib.va.us/archives/va-roots.html