VA-ROL Archives

December 2008

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Subject:
Customer service records
From:
Sheri Heflin <[log in to unmask]>
Reply To:
Virginia Records Officer's Listserv <[log in to unmask]>
Date:
Thu, 11 Dec 2008 16:18:34 -0500
Content-Type:
text/plain
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I work for a public water & sewer utility and need help on which
schedule to use for our HTE Update.  This update is a daily printout
that shows all aspects of what was done in customer service that day.
Its contents cross several schedules, from billing to deposits to meter
reading, etc.  How should we enter this on the RM3?

Thank you in advance for your help!

Sheri L. Heflin
Administrative Secretary
Augusta County Service Authority
(540) 245-5683 Office
(540) 245-5684 Fax
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