Imagine what Ben Franklin would say!

Brent Tarter wrote:
>
> Dear Va-Hist and Va-Roots Subscribers:
>
> I have been asked to post the following important announcement.
>
> Brent Tarter
> The Library of Virginia
> [log in to unmask]
>
> Visit the Library of Virginia's web site at http://www.lva.lib.va.us
>
> New Library of Virginia Research Fee Structure
>
>         On October 1, 2001, the Library of Virginia will institute new
> procedures and fees for research assistance. The changes are designed to
> improve responsiveness to requests received and better reflect costs
> involved in the research process.
>
>         Over several months, staff examined the thousands of requests
> received from Virginians and others throughout the Unites Stated and abroad
> to identify the most frequently requested information from its collections.
> New request forms and a new price structure were developed to simplify
> requests and to provide information in a timely, cost-effective manner.
> Copies of forms noting the new cost for services may be obtained by calling
> the Library reference services telephone numbers (804-692-3777 or
> 804-692-3888) or downloaded from the Library's web site at
> http://www.lva.lib.va.us and under "Services for the Public" find "Order
> Copies."
>
>         The revised procedures will reduce delays and avoid additional
> billing for services.  In addition, over the next several months the
> Library's web page will be redesigned to make information about its vast
> resources and extensive services more readily available.  By the end of the
> year, researchers will be able to submit and pay for requests on-line, by
> fax, telephone, or by correspondence.  These changes permit the Library to
> continue to provide an important service to Virginians and others.
>
> To subscribe, change options, or unsubscribe, please see the instructions
> at http://listlva.lib.va.us/archives/va-hist.html

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